Privacy Policy

Technovative Solutions is committed to the online privacy of all its users and this Privacy Policy is designed to provide users of this website with a clear understanding of our processing practices. This policy explains how Technovative Solutions:

  • Collect and use your information during your use of our website
  • How you can tell us if you prefer to limit the use of that information
  • Procedures that we have in place to safeguard your privacy

The information is provided in accordance with General Data Protection Regulation (GPDR) (Regulation EU 2016/679) and other date protection laws.

Some of the information we may collect may include ‘Personal Data’, which includes information/contact details that personally identify you like your name, address, or email address or which would, if combined with other information in the possession of, or likely to come into the possession of Technovative Solutions, to personally identify you. The privacy policy outlined informs you how any personal data is collected, identifies the data collected and the retention policy.

Introduction

The website https://www.technovativesolutions.co.uk is operated by Technovative Solutions, we follow strict security procedures and take appropriate measures to ensure that Personal Data is not damaged, destroyed, or disclosed to a third party without permission and to prevent unauthorised access to it. By accessing or using any part of this website you agree to be bound by the terms of this Privacy Policy.

Data Collection, Use and Storage

In some areas of our website you may choose to provide us with Personal Data. You directly provide our company with most of the data we collect.

In particular, it should be noted that our website contains an e-completable enquiry page at https://www.technovativesolutions.co.uk. If you choose to provide us with your personal identification information, such as name, email address, phone number and message. We may use the personal identification information to initialise contact with you. We may hold the information provided in our contact us page and the data will be stored for communication purposes as long as necessary. We will destroy the data we hold upon users’ written request at any time. By submitting any of these documents to us, you consent to us using them as described above.

We may log your IP address (which indicated the location of your computer on the internet) for the purpose of systems administration and troubleshooting.

When you use or view our website via your browser’s cookies. We may log files to help us understand how visitors use this website. We may use this information in aggregate for statistical analysis. If you provide your email address in order to submit an enquiry, comment or request information, we may contact you regarding your enquiry, comment or request. We may also send emails to you about the services we offer.

From time to time we may provide you information to our marketing or IT departments for research and analysis purposes so that we can monitor and improve the services we provide.

We may occasionally contact you by post, email or telephone to ask you for your feedback and comments on our services.

We operate a system to ensure that all client feedback is dealt with fairly and consistently and is properly recorded. If you think that our service could be improved or would like to provide any additional comments, please contact us.

We will not sell or distribute or lease your Personal Data to third parties, except with your permission or as required by the law.

Cookies, Use of Cookies, Managing Cookies

Cookies are small text files places on your computer when you visit our site. While they allow us to see patterns in customer behaviour, they do not allow us to identify you specifically. No personal data is gathered about you.

If you are unsure about how cookies work, you can visit https://www.allaboutcookies.org

When you visit our site https://www.technovativesolutions.co.uk,/ you will be briefly informed of what cookies are and how you can manage them. We use a third-party service called Google Analytics and Cloudflare to analyse web user activity and identify visitor behaviour patterns.

One of the reasons we use cookies is to help us analyse how customers use our site and the success of our marketing campaigns. This means we can make informed decisions about improvements to the site and get good undertaking of the kind of content our customers like to read.

You will also be made aware that if you continue to use the site you are agreeing to the use of cookies. If you choose to disable the cookies, some of the website functions may not work, however the majority of the site will work as normal. However, without information on how people use our site, it is harder for us to make improvements and tailor our service to your needs.

People who call or email us

When you call or email the Technovative Solutions team we will only log your Personal Data in our customer database if you ask us to do so. If we receive an email from you, we monitor content, including file attachments for viruses and malicious software. None of this information will be shared with any third-party organisation unless you request us to do so.

Privacy policies of other websites

Our website https://www.technovativesolutions.co.uk details links to some other websites, however, our privacy policy only applies to our website and not any other website. Should you click on any other website then you please ensure you read their privacy policy.

Content on this website may include embedded content (e.g. videos, charts, links etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Technovative Solutions Ltd is not responsible for any website that may be accessed from links on this website and makes no representation or warranty as to their availability, or the suitability or accuracy of their content. If you choose to visit these websites, you do so at your own risk.

User Access

You are entitled to obtain any Personal Data which Technovative Solutions Ltd hold for you under the Data Protection Act 1998. If it transpires that the information held is inaccurate we will make the necessary amendments and confirm to you that these have been made. If you want to view the information held by us please write to: Technovative Solutions of First Floor Unit 4, Rutherford House, Pencroft Way, Manchester Science Park, M15 6JJ. Under the provisions of the Data Protection Act 1998 a reasonable administration fee will be payable to our use of your Personal Data, please write to us at the above address.

Changes to this Privacy Policy

Due to the further development and changes of our website and the implementation of new technologies to improve our services, changes to this Privacy Policy may be necessary. Therefore, Technovative Solutions Ltd reserves the right to change and update this Privacy Policy at any time. Any such changes will become effective at the time of posting the changes or updates to this website. Your use of the website following the changes means that you have accepted the revised Privacy Policy (except where your explicit consent is required – in which case we will again ask for your consent).

This Privacy Policy was last updated on October 15, 2020

Your Consent

By submitting your Personal Data, you consent to the use of that data as set out in this Privacy Policy. We keep our privacy notice under regular review and If we change our privacy policy, we will post the changes on our website. You should periodically review our website to check you are always aware of the information we collect, how we use it and under what circumstances if any, we will share it with other parties.

Contact us

Should you have any questions about our company’s privacy policy, the data we hold on you or you would like to view your information held by us, please contact us:

Your rights

Under GDPR, you have certain rights in relation to the Personal Data we hold on you as an individual, should you wish to complain about the way we process your data, you may contact the ICO at https://ico.org.uk/concerns.